To deal with difficult people, one has to open one's heart to them.
Difficult people can be found round the breakfast table just as much as in a factory, or in a region in conflict. The key is to listen to the other person and open your heart to them. And change in a difficult relationship can start with me.
Audiosprache
English
Französisch
Talk type
Jahr
1977
Aufnahmedatum
Reference number
S07408
Aufnahmelänge
01:07:00
Urheber
Physical locations
Publishing permission
Publishing permission refers to the rights of FANW to publish the full audio recording of this item on this website.